Terms & Conditions
🇲🇦 Legal terms and conditions governing your use of Lucky Vault Club services in Morocco
Last updated: December 2024
By accessing and using Lucky Vault Club services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations of Morocco. If you do not agree with any of these terms, you are prohibited from using our services.
🇲🇦 Moroccan Law Compliance
These terms are governed by the laws of Morocco. All disputes will be resolved in Moroccan courts with jurisdiction in Casablanca.
Lucky Vault Club operates a legal competition platform in Morocco, offering participants the opportunity to win luxury cars, cash prizes, and experiences through skill-based competitions and random draws.
✅ What We Provide
- • Legal competition platform
- • Fair and transparent draws
- • Secure payment processing
- • Prize delivery services
- • Customer support
- • Account management tools
❌ What We Don't Guarantee
- • Winning any competition
- • Uninterrupted service availability
- • Error-free website operation
- • Specific prize availability
- • Third-party service reliability
- • Future competition offerings
✅ You Must
- • Be 18+ years old
- • Be a legal resident of Morocco
- • Provide accurate information
- • Keep account details secure
- • Follow all competition rules
- • Pay for tickets promptly
- • Respect other users
- • Comply with Moroccan law
❌ You Must Not
- • Create multiple accounts
- • Use false information
- • Attempt to cheat or manipulate
- • Share account credentials
- • Engage in fraudulent activity
- • Harass other users or staff
- • Violate intellectual property
- • Use automated systems/bots
💳 Payment Terms
- • All prices shown in Moroccan Dirhams (MAD)
- • Payment required before entry confirmation
- • We accept major Moroccan payment methods
- • Transactions processed securely
- • Receipt provided for all purchases
🔄 Refund Policy
- • Tickets are generally non-refundable
- • Refunds only if competition cancelled
- • Processing time: 3-5 business days
- • Refunds to original payment method
- • Contact support for refund requests
⚠️ Important Payment Notes
- • Failed payments may result in entry cancellation
- • Chargebacks may result in account suspension
- • You're responsible for any bank fees
- • Prices may change without notice
All content on Lucky Vault Club, including text, graphics, logos, images, and software, is owned by Lucky Vault Club or our licensors and is protected by Moroccan and international copyright laws.
✅ You May
- • Use our services for personal purposes
- • Share competition links
- • Screenshot your account information
- • Print receipts and confirmations
❌ You May Not
- • Copy or reproduce our content
- • Use our trademarks or logos
- • Create derivative works
- • Reverse engineer our software
While we strive to provide excellent service, Lucky Vault Club's liability is limited as follows under Moroccan law:
🛡️ Service Availability
We cannot guarantee uninterrupted service availability. Maintenance, technical issues, or external factors may cause temporary service disruptions.
💰 Financial Liability
Our maximum liability for any claim is limited to the amount you paid for tickets in the relevant competition, except where prohibited by Moroccan law.
🚫 Excluded Damages
We are not liable for indirect, incidental, or consequential damages, including lost profits or business opportunities.
👤 Your Rights
- • Close your account anytime
- • Request data deletion
- • Withdraw from active competitions
- • Export your account data
⚖️ Our Rights
- • Suspend accounts for rule violations
- • Terminate for fraudulent activity
- • Close accounts for legal compliance
- • Modify or discontinue services
📋 Upon Termination
- • Active competition entries remain valid
- • Outstanding prizes will be honored
- • Account data retained per legal requirements
- • Access to services immediately revoked
We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or business practices.
📢 How We Notify You
- • Email notification to registered users
- • Website banner announcement
- • SMS notification for major changes
- • 30-day notice period for significant changes
Continued use of our services after changes constitutes acceptance of the new terms. If you disagree with changes, you may close your account.
For legal inquiries, terms clarification, or formal notices:
📧 Legal Department
legal@luckyvaultclub.com
📞 Legal Hotline
+212 5XX-XXX-XXXX
📍 Registered Address
Lucky Vault Club SARL
Casablanca Finance City
Casablanca, Morocco
🏛️ Registration
Commercial Register: XXXXXX
Tax ID: XXXXXXXXX
Gaming License: GL-XXXX-MA